ordering parts online best company's

[undercover]

ok i am not one for slagging off companys on the net but

i used to order from a internet company with a yellow background with a blue W

and twice now my previous order's have been delayed by over 2 week's
why       well waiting on parts but when your order is in the basket at checkout it tell's you what parts are in stock.

well i orderd a front and a back brake switch and fuses new sidestand spring and fuses.
only thing that wasnt in stock is 1 spring that fits beetween the rear brake switch and the rear brake lever.

so i have been waiting since 6th of april for my order only because they dont have 1 tiny spring in stock.
how is that for customer service.
what gets me is i have the old spring i thought i would replace as it's not very springy anymore.

this is the second order they have done this and this time i will buying on ebay from now on.

just to let you guy's know  

   

[gills]

That's not good service. I've always found them prompt in the past, but it wouldn't be the first time that a company has sat on its laurels and service has gone downhill. I hope they pull their finger out and you get your parts promptly.

[undercover]

the parts are with me apart from 2 springs that are not in stock i did have to email them with a complaint.
thats the second time this has happened first time with gsx750 parts

the funny thing is i orderd these from china 

 www.ebay.co.uk/itm/251070069369?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649

and they arrived from china a week before my brake switches and fuses from you know who.
after complaining.

the thing is they are brake switches dont they even care the fact someone is ordering brake switches

rant over